Frequently Asked Questions About FiberOptic.com Certification Benefits

At the heart of the FOCP program are carefully developed, computer-administered or human-supervised exams that measure your ability to perform a specific job function or set of tasks in the real world.

For details about specific certification benefits, visit certifications page

For more information, contact our Certified Technical Education Center.

Your FOCP Welcome Kit contains a welcome letter, the program agreement, a wallet card, and a certificate with your name and certification. FOCP logos, logo guidelines, and transcripts are available for viewing and download.

FOCP logos are available for download from the FOCP Member Web site. Logo guidelines and technical information about logo formats are also available from the same location.

Candidates who successfully complete the FiberOptic.com certification requirements and who enter into the FOCP Program and Logo Agreement may use the FOCP logo (the "Logo") as a graphic symbol to demonstrate to clients their expertise with Fiber Optic products. Follow these guidelines to correctly promote your relationship with FiberOptic.com and to protect the integrity of the Logo.

Welcome Kits are not shipped automatically. You must confirm your address and activate your shipment from the FOCP site. To log on to the FOCP site for the first time, follow the Step by Step Migration Instructions to associate your FOCP ID to your Windows Live ID. Next, use the temporary password that you received (in an e-mail message from FiberOptic.com after you passed your first exam) to access the FOCP Member Site. When you reach the FOCP site, click Program Benefits, and then click Member Kit. Follow the instructions that are listed to activate the shipment of your Kit. If you have trouble with any of these steps or cannot find your temporary password, please contact your FiberOptic.com Certification Center.

To receive your Welcome Kit, you must confirm your address and activate shipment on the Welcome Kit page of the FOCP Member Site. Alternatively, you may log on to the FOCP Member Site, select Program Benefits, and then Member Kit.

FOCPs registered as residing in Japan do not have to order Welcome Kits, as the kits are sent when you become an FOCP. Allow for four weeks for delivery. If you still have not received your Welcome Kit after this time, contact the FiberOptic.com Certification Center.

Although it can take four to six weeks for delivery after requesting your Kit from the FOCP site, most customers receive their materials well in advance of that estimate. The shipment of FOCP materials involves collaboration between numerous groups, including test center, FiberOptic.com, our distribution centers, the shipping provider. To coordinate shipments between these different touch-points, we allow for a worst-case scenario of six weeks for delivery that includes 9-15 business days of actual transit time for the package. If you are concerned about your materials, please contact our Certification Center and confirm the status of your shipment.

To purchase shirts, caps, briefcases, and other items sporting the FOCP logo, visit the Most Valued Partner (MVP) Store.

Veterans who take FOCP exams may now use their Department of Veterans Affairs (VA) education benefits to cover examination fees. If you are eligible for Montgomery G.I. Bill (Chapter 30), VEAP (Chapter 32), and Dependents Educational Assistance (Chapter 35) benefits, you may receive reimbursement for exam fees of up to US $2,000 per exam.